Treasure Island Foods

Customer Service Clerk

Location

Chicago, IL

Type

Full Time

 

Job Responsibilities:

Serves customers by providing information; responding to requests; resolving problems; collecting revenue.

Job Duties:

  • Provides information to customers by verifying understanding of request; answering questions; offering assistance.
  • Initiates service by recording requests; forwarding to dispatching.
  • Collects revenue by receiving and recording payments.
  • Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
  • Improves quality results by evaluating processes; recommending changes.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.
  • Assists Cashiers solving any potential issues
  • Oversee the front end of the Grocery

Customer Service Clerk Skills and Qualifications:

  • Informing Others
  • Verbal Communication
  • Resolving Conflict and Problem Solving
  • Good Listening skills
  • Ability to Multi-tasking
  • Great Customer Service
  • General Math Skills
  • Promoting Process Improvement
  • Attention to Great Detail and Quality Focus

 

Essential Job Functions:

  • Stand and walk for extended periods of time
  • Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat
  • Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
  • Repetitive use of hands for grasping, pushing, and pulling
  • Environmental exposure to extreme temperatures (coolers, ovens, freezers, outdoors, etc.)

Company Website: www.tifoods.com

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