Treasure Island Foods

Co-Store Manager

Location

Chicago, IL

Type

Full Time

About Us

Christ Kamberos and his brother opened the first Treasure Island store in 1963 on the north side of Chicago in a bustling, multi-ethnic neighborhood on the lake. Their mission was to provide a supermarket that would combine the conventional with the best of specialty, imported and domestic products at competitive prices.

Today, Treasure Island Foods remain a hands-on family business with 7 stores in densely populated areas of Chicago and North Shore suburbs of Wilmette. Our product assortments include whatever ingredients your recipes require including a large selection of organics and natural items. Our buyers travel the USA and Europe each year to find the "new things" and the best quality items available.

We are seeking a Grocery Assistant Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Our Assistant Manager assists the Store Manager in motivating and inspiring their team to achieve store productivity goals.  They help the Store Manager to analyze week to date, period to date and year to date sales, and develop action place to drive top line sales.  Other responsibilities include; managing payroll budgets to ensure store’s contribution in on target, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Assists Store Manager in training and assuring team are held accountable and ensure team have a full understanding on running their shifts.  Effectively manages store operations, ensuring consistency and compliance.

Major Duties and Responsibilities:

  • Assist Store Manager in responsibility for the store
  • Main contact for new hire employee store evaluations and training
  • Assists Store Manager in responsibility for the store
  • Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs
  • Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
  • Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
  • Utilizes company tools to diagnose opportunities and develops action plans to improve performance
  • Forecasts/reforecast business, focusing on productivity to meet sales goals
  • Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)
  • Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business
  • Assists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
  • Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed
  • Leverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organization
  • Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
  • Assists Store Manager in delivering consistent, in the moment, feedback and coaching
  • Ensures company standards are met for store and associate appearance at all times
  • Prioritizes, plans, and adjusts schedules as necessary to maximize sales
  • Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner
  • Ensures all pricing, signage, and displays are correct at all times
  • Receives regular vendor deliveries and stocks sales floor in a timely manner
  • Responsible for controlling inventory stock levels and reordering as necessary within budget
  • Enforces all company policies and procedures, including health, safety, and security
  • Manages and controls shrink
  • Performs all duties as directed by supervisor
  • Supervise team of retail sales workers
  • Ensure Cashier accountability, scanning accuracy and adherence to company security and cash control procedures
  • Identity areas for improvement and cost control by implementing actions plans and procedures to address issues.
  • Adjust daily schedule for shift personnel to ensure optimal efficiency
  • Train and evaluate employees
  • Track monthly results and trends for business forecasting
  • Resolve escalated customer complaints

​Skills and Qualifications:

  • Previous experience in retail, customer service, or other related fields
  • Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
  • Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
  • Relationship Management: Able to build constructive and effective relationships
  • Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
  • Ability to thrive in a fast-paced environment
  • Demonstrate strong listening, written and oral communication skills
  • 1-3 years of experience in grocery retail store management
  • Strong leadership qualities
  • Must have excellent organizational skills and problem solver with strong project management skills
  • Possess strong interpersonal skills to communicate with confidence to both internal and external customers

 

 

Company Website: www.tifoods.com

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